Management and Operations Consulting Services

  • Operational Audits. Are expenses increasing faster than revenues? Gross revenue stalled? Profits diminishing? An Operational Audit examines all aspects of what you're doing and provides recommendations to fix it. Getting you back on track by identifying areas of improvement and areas to capitalize on with the latest trends and developments in hospitality, RVing and camping.
  • Operations Assistance. Streamline procedures, improve operations and customer service, and increase profits. Expert assistance helps you avoid mistakes, increase revenue, and plan for the future.
  • Marketing, Advertising, and Sales. Develop a marketing and sales plan that produces results with today's campers.
  • Digital Marketing. Online Marketing has become the most integral component in a successful RV park and campground's marketing plan. Create an online presence that is designed to increase occupancy and drive revenue. Website design, organic SEO, email communications, live streaming, all forms of social media, review management, Google Adwords, and search campaigns are critical components. Develop a marketing plan which focuses on the park's specific target markets and customer base that produces trackable results and revenue.
  • Reservations & Front Desk management. Reservations are the heart of any RV park or campground. Successful tips, processes and procedures.
  • Guest Service. Increase camper satisfaction by providing better guest experiences. Customer Service training and programs. Generate more repeat and referred business.
  • Revenue Management. Maximize the revenue generated by each site and rental. Airlines maximize the revenue generated by each seat on a plane and hotels maximize the revenue generated by each room. Increase revenues with yield management.
  • Human Resources and Key Person Recruitment. Personnel management and recruitment are more difficult than ever. Recruitment, personnel management and training services.
  • Training. Your team is your most important asset. A well-trained staff is the only way to succeed and exceed guest expectations. Develop standards and measure success.
  • Review and Reputation Management. All marketing leads to reviews and social media. Turn negative reviews into marketing opportunities. Reach out on social media.
  • Recreation Planning. Are recreation program and activity program old and tired? Inject fun and excitement into a new recreation program!
  • Guest satisfaction surveys and research.
  • Land Planning & Design

gorin+cohen services

David has no equal as the 'go-to' industry authority on a wide-ranging scope of projects. He has a remarkable influence in the industry owing to his vast experience, innovation, creativity and forward-looking strategies. While his prowess is legendary to those within the industry, I would heartily recommend anyone new to the RV Park and Campground industry to solicit his wide array of services and, by so doing, greatly enhance the likelihood of success as a result.

Randall Hendrickson, Owner, The Intrepid Group LLC

"I had the pleasure of working with Jayne Cohen recently after a campground acquisition. Jayne's industry knowledge is superb and her ability to efficiently complete assignments is outstanding. I highly recommend Jayne to campground owners looking for outside expertise to assist with operational challenges."